Design360 Consulting helps organizations and entrepreneurs solve their hardest problems — with strategy, structure, and AI-powered solutions built specifically for them.
A 5-phase consulting methodology that finds the real problem before building any solution.
AI implementation built around your team's real workflows — not the trendiest tools.
One visionary, one human operator, and an army of AI agents — built to scale.
"Most people know something is wrong. They just can't pinpoint exactly what it is — or where to begin. That's exactly where we start."
Most consulting firms arrive with a solution already in mind. We don't. We believe the most expensive mistake any organization can make is solving the wrong problem brilliantly.
Whether you need strategic consulting, team training, or a speaker who makes AI real — we meet you where you are.
Problem-solving engagements for organizations navigating change. We diagnose what's actually broken, then design a solution that fits your team, budget, and goals — with AI where it belongs, not everywhere.
Structured learning experiences that move teams from AI curiosity to confident, consistent use. Built on 9 years of academic instruction and real Fortune 5 implementation experience — 250+ employees trained at Optum/UnitedHealth Group.
Keynotes and workshops that make AI feel accessible, practical, and worth adopting. From corporate conferences to leadership events — real stories, real tools, real results.
Join the Design360 Consulting community on Skool — a weekly group for entrepreneurs who are ready to use AI to solve real business problems. Every week we cover a new AI topic, work through real challenges together, and move from stuck to unstoppable. You help shape the agenda — your voice drives what we cover.
Our full Design360 Consulting community on Skool, plus a private monthly session built entirely around your specific situation. No templates. No generic advice. We sit with your real problem, apply The Clarity Blueprint™, and leave you with a clear path forward.
With 20+ years of UX and customer experience expertise, Felesia McDonald built Design360 Consulting on one belief: the most powerful solutions come from understanding the problem first. Before recommending any tool — including AI — she asks the questions most consultants skip.
Her credibility is earned, not theoretical. She led AI adoption training for 250+ employees at Optum, part of UnitedHealth Group — a Fortune 5 company. She has taught UX at the graduate level at Kent State University for nine years. She knows what it takes to get people to actually change how they work — not just attend a training.
Every framework is built on one belief: your problem is unique, and your solution should be too. We don't apply templates. We design answers.
Our 5-phase signature consulting methodology. Finds the real problem before building any solution — never the other way around.
A 5-phase AI implementation approach built around your real workflows and goals — not whatever tool is trending this week.
A 3-tier human + AI team structure that lets solopreneurs and small teams operate at the level of much larger organizations — without the overhead.
Felesia doesn't do theory. Every talk is grounded in real implementation experience — what actually works when you try to get 250 people to change how they work.
How teams can start using AI confidently in 30 days — without disrupting everything that already works.
How AI helped create what seemed impossible — a story for anyone who thinks AI isn't for them.
A UX leader's framework for implementing AI in ways people actually embrace.
Available for corporate conferences, leadership retreats, women's business events, and university engagements. Keynotes, half-day workshops, and full-day training formats available.
Inquire About SpeakingTell us what you're working through. We'll tell you if we're the right fit — and if we're not, we'll point you toward someone who is.