Design360 Consulting helps organizations and teams move from AI awareness to AI fluency, and into the real results that follow. We bring the clarity first, then use the right tools, AI among them, to solve the problem underneath.
A 5-phase consulting methodology that finds the real problem before building any solution.
AI implementation built around your team's real workflows, not the trendiest tools.
One visionary, one human operator, and an army of AI agents, built to scale.
"It starts with understanding your workflow. We learn how the work really gets done, then make it more efficient, so the results show up as measurable ROI."
Most firms hand you a tool and call it a solution. We start by learning how your team actually works, then redesign the workflow so the gains show up where you can measure them.
Whether you need strategic consulting, team training, or a speaker who makes AI real, we meet you where you are.
Problem-solving engagements for organizations navigating change. We diagnose what's actually broken, then design a solution that fits your team, budget, and goals, with AI where it belongs and not everywhere.
Structured learning experiences that move teams from AI curiosity to confident, consistent use. Built on real experience leading AI education inside a Fortune 5 company, where Felesia introduced AI to 250+ colleagues in a single lunch and learn.
Keynotes and workshops that make AI feel accessible, practical, and worth adopting. From corporate conferences to leadership events, real stories, real tools, real results.
With 20+ years of UX and customer experience expertise, Felesia McDonald, known as Felesia the Tech Geek, built Design360 Consulting on one belief: the most powerful solutions come from understanding the problem first. Before recommending any tool, AI included, she asks the questions most consultants skip.
Her credibility is earned, not theoretical. She led UX design at Optum, a Fortune 5 company, and Sherwin-Williams, a Fortune 100 company, and co-chaired the AI education and training workstream at Optum, where she introduced AI to 250+ colleagues in a single lunch and learn. For a decade she has taught at the university level, at Kent State, the University of Akron, and now as an adjunct instructor at the Weatherhead Business School at Case Western Reserve University, where she teaches Product Architecture and UX Design. She has also delivered AI lunch-and-learns for small businesses through programs like JumpStart and Huntington Bank. She does not just teach AI, she lives it. She is a children's book author who illustrates with AI, with AI-made commercials and animations to prove it.
Every framework is built on one belief: your problem is unique, and your solution should be too. We don't apply templates. We design answers.
Our 5-phase signature consulting methodology. Finds the real problem before building any solution, never the other way around.
A 5-phase AI implementation approach built around your real workflows and goals, not whatever tool is trending this week.
A 3-tier human + AI team structure that lets solopreneurs and small teams operate at the level of much larger organizations, without the overhead.
Felesia doesn't do theory. Every talk is grounded in real experience leading AI education inside a Fortune 5 company and teaching at the graduate level.
How teams can start using AI confidently in 30 days, without disrupting everything that already works.
How AI helped create what seemed impossible. A story for anyone who thinks AI isn't for them.
A UX leader's framework for implementing AI in ways people actually embrace.
Available for corporate conferences, leadership retreats, women's business events, and university engagements. Keynotes, half-day workshops, and full-day training formats available.
Inquire About SpeakingTell us what you're working through. We'll tell you if we're the right fit, and if we're not, we'll point you toward someone who is.